Privacy Policy
Last Updated: January 2026
KitChange ("we," "us," "our," or "Company") operates the kitchange.co.uk website ("Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, postal address, phone number, and other identifiers you voluntarily submit through contact forms or account registration.
- Technical Data: Internet Protocol (IP) address, browser type, operating system, referring URLs, and pages visited.
- Cookie Data: Information stored via cookies, pixels, and similar tracking technologies (see Cookie Policy below).
- Usage Data: How you interact with the Site, including clicks, time spent on pages, links followed, and conversion actions.
- Device Data: Device type, unique device identifiers, and mobile network information.
How We Use Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Site and its functionality.
- To track affiliate referrals and commissions from casino partners.
- To conduct analytics and understand user behaviour through tools such as Google Analytics.
- To send promotional emails and marketing communications (where you have consented).
- To respond to your enquiries and provide customer support.
- To comply with legal obligations and enforce our Terms of Service.
- To detect, prevent, and address fraudulent or suspicious activity.
Cookie Policy
Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device.
Types of Cookies We Use:
- Essential Cookies: Required for the Site to function (authentication, security).
- Analytics Cookies: Help us understand Site usage and user behaviour.
- Affiliate Tracking Cookies: Track referrals to casino partners and monitor conversions.
- Marketing Cookies: Used for targeted advertising and remarketing campaigns.
Opt-Out Options: You may disable cookies through your browser settings or opt out of specific tracking via industry opt-out tools. However, disabling essential cookies may affect Site functionality. You can also opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.
Third-Party Links
Our Site contains links to casino operators, gambling platforms, and affiliate websites ("Third-Party Sites"). We are not responsible for the privacy practices, terms, or content of these Third-Party Sites. We strongly encourage you to review the privacy policies of any third-party website before providing personal information or engaging in transactions.
Important: We do not endorse or control the privacy practices of external casino operators or their compliance with local gambling regulations in your jurisdiction.
Your Rights
Under UK Data Protection Law (UK GDPR and Data Protection Act 2018): You have the right to:
- Access your personal data and obtain a copy.
- Rectify inaccurate or incomplete data.
- Erase your data (right to be forgotten) under certain circumstances.
- Restrict processing of your data.
- Object to processing, including for direct marketing.
- Data portability (receive your data in a structured format).
- Withdraw consent at any time.
To exercise these rights, contact us using the details in the "Contact Us" section below.
For Users Outside the UK: If you are located in the EU, you may have additional rights under GDPR. If you are located in the US, certain US privacy laws (such as CCPA) may apply depending on your state of residence. We comply with applicable privacy laws where you are located.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:
- Personal Data: Retained for the duration of your interaction with us, plus up to 3 years for legal compliance and fraud prevention.
- Analytics & Usage Data: Typically retained for 12–24 months.
- Cookie Data: Retention periods vary by cookie type (see your cookie settings).
- Affiliate Data: Retained for the period required by our affiliate partners and applicable tax law (typically 6–7 years).
If you request deletion, we will delete your data unless legal obligations require us to retain it.
Contact Us
If you have questions, concerns, or wish to exercise your data rights, please contact us:
Email: [email protected]
Website: kitchange.co.uk
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have violated your data protection rights.
This Privacy Policy may be updated periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site following changes constitutes your acceptance of the revised Privacy Policy.